Privacy Policy
Effective Date: October 5, 2026
Introduction
MashaAI ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI assistant service.
Information We Collect
Information You Provide
- Messages and content you send to the AI assistant
- Account information when you link your email or other services
- Feedback and support communications
Automatically Collected Information
- Usage data and interaction patterns
- Technical information about your device and connection
- Session identifiers for providing consistent service
How We Use Your Information
We use your information to:
- Provide and improve the AI assistant service
- Personalize your experience and responses
- Maintain security and prevent abuse
- Communicate with you about the service
Data Storage and Security
- Your data is stored securely using industry-standard encryption
- We implement appropriate technical and organizational measures to protect your information
- Access to your data is strictly limited to authorized personnel
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and safety
Third-Party AI Services
To generate replies and images, transcribe voice messages, check image requests for safety and search what you have saved, we send the content of your requests to AI model providers: to OpenAI directly, and to other providers through OpenRouter. Through OpenRouter, requests go only to providers that do not store your data or use it for training.
Conversation Privacy
We do not read, monitor, or log your private conversations with the bot. Your messages are processed automatically by AI systems and are not reviewed by our staff.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account and associated data
- Opt out of certain data processing activities
Website Language
heymasha.com may remember the language you read it in, in a cookie named NEXT_LOCALE, so
that your next visit opens in the same language. The cookie lasts one year, holds only the
language code, and is not used for anything else.
Contact Us
If you have questions about this Privacy Policy, please contact us at fokko@mail.com.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page.